Ships agency services

One agent, one experience

Clearly defined ship agency services with the flexibility to meet your needs.

Offices or ports

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    Save time setting up your port call

    • You specify which services you want, and we have a common understanding of what is actually required
    • You save time, as you only need to give us one set of instructions and we apply your requirements to all your port calls


    That's because our services are clearly defined


    ... which reduces the risk of misunderstandings

    Customer service

    You have the option to use a dedicated person in your local Customer Service Centre who:

    • is reliable because they understand your needs
    • takes time-consuming pre-arrival tasks off your desk
    • ensures all port calls globally are handled appropriately.

     

    Let's make your life easier!

    » Customer Service Centre

     

    Save time monitoring activities during your port call

    • Your tell us what information you need
    • You tell us how often you want it


    Having the right amount of information at the right time improves your operational efficiency



    ... and we keep you informed

     

    Save time after you port call

    • You can get disbursement accounts in a standard format, the same across the whole world
    • You can trust us to collect all invoices related to each port call within a clearly defined time frame




    ... and you can more effectively control your costs