Warrenty claims 

Wilhelmsen Ships Equipment Claim department should always be the first place you turn to in the event of a warranty claim. The WSE warranty is a global warranty and applies to all parties who did purchase directly at any WSE offices world-wide.

Warranty is given according to the General Sales and Warranty Conditions which you will find under Related information on this website. Please consult this document first before you submit your warranty claim. 

» Click link to download General Sales and Warranty Conditions form.

When placing the warranty claim, please use Wilhelmsen Ships Equipment Guarantee Claim Report form. Using the form you will help the Claim department to easily identify your problem and to take immediate actions. 

You have several ways of submitting your warranty claim. Please see the contact list for your convenience. 

» Click link to download Guarantee Claim Report form.

 

Contact details

Grzegorz Przeradzki

QA manager
Szczecin, Poland

Switchboard:(+48) 91 46 48 900
Telephone:(+48) 91 46 48 916
Mobile:(+48) 695 619 628
Fax:(+48) 91 46 48 901
E-mail:
grzegorz.przeradzki@wilhelmsen.com

Anna Bienkunska

Claim coordinator Europe
Szczecin, Poland

Switchboard:(+48) 91 46 48 900
Telephone:(+48) 91 46 48 983
Fax:(+48) 91 46 48 901
E-mail:
anna.bienkunska@wilhelmsen.com

Tina Hu

Claim coordinator Asia
Shanghai, China

Switchboard:(+86) 21 6118 3000
Mobile:(+86) 138 1789 2335
Fax:(+86) 21 6118 3001
E-mail:
xiaojun.hu@wilhelmsen.com