Why Choose Us

• Handling of Manual Procedures

  With no online berth reservation and booking monitoring systems in place, we handle all manual processes for you — from submitting berth reservations six months in advance to working closely with PPA, LGU, DENR, CIQ, harbor pilots, and terminals. We also lead pre-arrival meetings with all key stakeholders to ensure everything is in place for a smooth port call.

• Trusted Crew Change Expertise

  We are the trusted partner for crew changes across all Philippine ports, having handled over 24,900 crew members in the last five years. We manage visas, flight itineraries, and boarding documents before arrival, ensuring time and cost efficiency.

• Expedited Clearances

  Our strong relationships with CIQ and local authorities enable us to resolve issues and secure clearances swiftly — including urgent cases like arranging approvals for cruise liner calls from Xiamen to Subic Bay in just 30 days (versus the usual six-month process).

• Hands-On Local Expertise

  Our dedicated cruise team, consisting of 19 full-time professionals, physically attends to cruise ports nationwide, ensuring seamless operations and direct oversight. With an annual handling of over 13,000 crew members and passengers, we consistently deliver high-quality service to protect your interests.

• Emergency & Crisis Management

  We ensure a rapid response to emergencies, with onboard husbandry officers available for every port call. From urgent medical needs, including MediVacs treated with priority, to arranging ambulance, porter assistance, and securing necessary notices, permits, and clearances from BOI and QMD, we handle every unexpected situation with speed and care.

• Ship Spares & Logistics

  We offer extensive logistics solutions for ship spares, imported stores, and provisions for cruise ships, ensuring timely customs clearance and efficient delivery onboard upon arrival.