The Leading Port Services Provider for Cruise Ships in Japan
Cruising in Japan
We apply a 24/7 hub structure in Japan, greatly simplifying how you communicate with local authorities, as well as the local agent.
Leveraging our strong relationships with port authorities and ferries, we proactively coordinate with each stakeholder to ensure your vessel receives priority handling.
Why Choose Us
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Dedicated Local Expertise
Our Tokyo office provides operational updates and practical support for all ports across Japan, helping you manage port calls with ease and precision.
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Bilingual Cruise Specialists
With technical expertise and fluency in both English and Japanese, our cruise consultants can assist remotely or represent you in person at any of Japan’s 50+ cruise ports.
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Spare Part Deliveries
If you missed your spare part delivery in port, fret not. We will ensure you get it in your next port of call, minimizing disruptions to your voyage.
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Access to Alternative Ports
Our deep understanding of cruise operations and passenger expectations allows us to recommend alternative ports that offer unique cultural and scenic experiences across Japan.
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Itinerary Planning Support
We provide port calendars from each and every port and an overview of which vessels are requesting berth to your itinerary planners and operators, helping you optimize your schedule and execute your port calls efficiently.
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Japan Crew Change
We arrange crew change assistance according to Japanese law and can provide the full range of services both to your passengers and crew.
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Latest updates on Japan Port Developments
Through our extensive port network in Japan, we actively monitor port construction work, as well as future developments, compiling all the relevant information to aid you in making the best decisions possible for your business.
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Advice on Port Restrictions
We advise on port restrictions with relation to the size of ships that can be handled, as well as upcoming restrictions that could affect your cruise vessel.
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Consultancy Services
For premium customers, we provide consultancy services for your business developers, vessel operators and itinerary planners. Always ensuring that we grow your business, we advise and aid you in adding new destinations to your itineraries.
National Reach, 24/7 Availability

Contact Us
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Japan
- TEL: +81 3 6386 0181
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Wilhelmsen Port Services (Japan) Pte Ltd.
- Address: GotenYama Trust Tower 13th Floor, 7-35, Kitashinagawa 4 chome, Shinagawa-Ku, Tokyo, Japan