Full Agency - Cargo Operations
When local is not enough
Yes, we know you need the local expertise. But, can you be sure that the local expertise is good enough on a global level?
Working with us, you get global solutions in 2,100 ports with local expertise through our Full Agency services. Its all about standards of operations, predictable pricing, and dedicated people on duty to maximize your fleet’s utilization rate.
Professional. We appreciate the quick despatch of our vessels at port.
Hong Glory Shipping Co. Ltd, Lin, Operation Manager
With Full Agency, you get:
- Reliable, predictable and professional agency people
- Deep knowledge of cargo operations and how to carefully arrange loading and discharge of specific commodity types
- An easy and intuitive network directory, so that you can quickly get in touch with our operations team in each port
- Quality checked and trained agents with a set of KPI’s to measure our service performance towards you
- Pre-agreed agency fees in selective ports
- Professional Global Agents that handle all DA accounts and financial transactions
- Solid connections with respective port authorities
- Safe handling of your crew to secure the welfare of people
Great service and always reliable. We also appreciate your transparent way of doing business, as we are always sure there are no hidden costs with Wilhelmsen
Five Stars Shipping Co. Pvt Ltd, Captain N.V.Mudaliar, Senior Vice President
OUR SERVICES
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Pre-arrival Planning
We perform pre-arrival planning for your port call, including e.g. coordination of vessel service, cargo and documentation.
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All in-port services
We perform all in-port services needed, like vessel boarding, monitoring of vessel operations and coordination of booked services, i.e. tank cleaning.
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Post departure follow up
We perform thorough follow-up with information and communication with regards to cost and disbursement accounts.
Our Full Suite of Services
Need advice?
With offices in 75 countries supporting our non-stop operations in 2,200 port locations across the globe, you can be assured that we have the local knowledge and industry expertise to find the best solution to cater for your needs.
Get advice from our local agents