Dry Docking

Predictable and hassle free solution for dry dockings - we deliver standardised and efficient ships agency services to ensure your dry docking requirements and schedules are met, avoiding delays and minimising unexpected cost.

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Choosing a reliable agent is key to optimize the process and avoid conflicting interests between yard and ship owner. The scope of work involved in a dry-docking is complex and involves liaising with various parties - the ship agent has to establish good relations with the relevant Dry-docks. In addition, a ship agent has to liaise with all the concerned authorities, and suppliers and service providers, well before vessel arrival to ensure smooth operations.

Ship Agent - Dry Docking

Providing attention to detail every step of the way

We meet your needs through one simple solution and one single point of contact:

  • Consistent quality, availability and pricing
  • Clear and continuous communication
  • Transparent cost control and thorough follow-up
  • No administrative hassles –we are on time and in control

01 Planning

During pre-arrival planning, we draw out the scope of the dry-docking process with you.

Our dry-docking service standards Work Scope in Arrival Phase
  • Close 3 hours response time on any enquiry or appointment, 24 hours seven days a week
  • When nominated: OFAC check must be conducted prior to accepting appointment according to SOO requirements
  • Appointment must include all relevant details on the services and scope of work required during docking
  • Dry-docking agent must establish contact with Owners representative and with appointed dry-docking management

 

  • Discuss work scope and provide specific information and knowledge about dock/yard
  • Advise on rules and regulations
  • Arrange for arrival, accommodation and departure
  • Coordinate booked services
  • Provide service of safety equipment and fire fighting systems
  • Handle spare parts, including sourcing, custom clearance, and storage

02 Arrival

During your arrival at port, we set a work plan of action for your dry docking.

Our dry-docking service standards Work Scope in Planning Phase

 

  • Pre-arrival information to contain full details of dry-dock and other relevant local information
  • Information regarding expected delays, ISPS, emergency contact details, laws and regulations to be sent to customer and vessel
  • Close communication with Owners Superintendent and relevant parties regarding foreseen and unforeseen deviation from ETB

 

  • Provide all agency services required for client in port and in dry-dock
  • Run inventory planning and provision of your clients consumables and spares
  • Provide safety equipment for personal protection
  • Provide local technical expertise
  • Handle of your clients crew and personnel on arrival
  • Conduct pre-operations meeting to align work scope and time plan

03: Dry Docking

During the dry docking process at the dock, coordination and communication is absolutely critical.

Our dry-docking service standards Work Scope in Dry Docking Phase

 

  • Agent must board vessel on vessels arrival at the dock as well as minimum twice a day
  • Additional DA expenses incurred must be discussed and approved by Master and Superintendent
  • Relevant stakeholders must be informed immediately on any emergencies, delays or any urgent matters –never delay communications on such matters

 

  • Coordinate services beyond the yard’s capability
  • Provide onsite technical and administrative support
  • Safe keep, storage, and deliver your clients consumables and spares
  • Carry out and coordinate necessary system and equipment inspections

04: Departure

During your departure from the dock, we arrange all agency services to ensure your safe departure.

Our dry-docking service standards Work Scope in Departure Phase

 

  • Departure Report to be sent via the OS within 3 hour of departure from dry dock
  • SOF and relevant documents must be sent via the OS within 3 hours on the same day seven days a week

 

  • Arrange all agency services necessary for your clients vessel departure
  • Administer the departure of your clients site team and crew and ensure all practicalities are solved
  • Support last minute replenishment of clients vessel
  • Provide global after sales service support

05 Evaluation after dry-docking period

We will always:

  • Hold evaluation meeting with agent and superintendent after completion of dry-docking
  • Resolve uncertainties and answer any questions that have arisen
  • Identify areas for improvement

Our Full Suite of Services

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Need advice?

With offices in 75 countries supporting our non-stop operations in 2,200 port locations across the globe, you can be assured that we have the local knowledge and industry expertise to find the best solution to cater for your needs.

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