Suez Canal Transit

Our Global Standard of Operations (SOO) ensures a consistent Quality for all Agency Services provided in the Suez Canal. We have more than 30 years of history in Egypt with 200 employees across 7 offices, who are ready to assist you with any Husbandry Matters, Transit Services or collection of toll rebates from SCA. We have one of the strongest Governance policies in the industry and are happy to present how we stay compliant. We make your challenge our own!

A selection of services we do for pre-arrival, in port operations and post-departure are listed below:

Pre-Arrival

• Calculate all toll costs upfront with 95% accuracy, with our online Suez canal toll calculator  
• Keep vessel Master and crew updated 24/7 on convoy schedule
• Keep port authorities updated on vessel ETA and slot booking
• Establish pre-funding requirements for spot, contract and HUB customers
• Collect and negotiate applicable rebates with SCA for all ship types

In-Port operation

• Meet local port authorities and obtain necessary clarification for all legal and operational requirements
• Arrange security and transport for weapons onboard ship
• Tailor-made Husbandry and crew services
• Cash-To-Master
• Waste removal
• Safe transport of sign-on-crew and sign-off crew
• Arrange customs and immigration documentation
• Coordinate with health authorities, Suez crew and ship chandlers
• Provide excellent Unitor, Nalfleet and Timm products at both ends of the canals

Post-departure and DA handling

• All costs and services in DA are updated and communicated regularly to customer
• Final DA is submitted according to agreed period and Wilhelmsen Port Services policy & standards
• Professional and timely reporting of any claims, accidents, near-misses or non-conformities for safety reasons

DEDICATED 24/7 TRANSIT DESK

Get in touch with our dedicated Transit Desk team in Egypt for more info on how to tailor our many different agency services to fit your specific vessel segment and needs. The canal transit desk is managed by our local team who hold a strong operational as well as commercial background, with in-depth knowledge about technical specifications and requirements for all ship types. With solid relations with all local stakeholders such as Suez Canal Authorities, local port authorities, police and/or security companies, we can quickly assess and answer any type of question related to costs, time and safety – at all times.