Crew Management

Extensive Crewing Network and Skilled Seafarers 

With a pool of over 12,000 seafarers and the ownership of 11 manning offices around the world, we specialize in supplying highly qualified and experienced crew members for your vessels.  

Our Crewing Services include: 

• Recruiting
• Coordination of manning offices and crewing needs for the vessel
• Proactive communication with client
• Training of crew
• Accounting
• Cost control
• Follow-up of Protection and Indemnity Insurance
• Payroll service
• Ensuring compliance according to industry standards (Medical, Visa, Certificates)
• Travel coordination

Certifications:

• Certified to operate ships as per the ISM Code 
• ISO 9001:2014 Standards
• ISO 14001:2014 Standards

Crew Management System

Our centralized system stores all data related to seafarers for efficient monitoring of compliance with mandatory requirements (Flag State, Training, Certificates, Medical, Visa etc.). All data and documents are filed electronically for the compliance check of seafarers' competence.

FAQs regarding Crew Management

What is meant by crew management?

Under a crew management contract, the crew management company is responsible for staffing the vessels. This includes sourcing, hiring, selecting, deploying, planning and training. To combat the seafarer shortage crisis, it is equally important for a crew management company to ensure continuous supply of competent seafarers through Marine Human Resource strategies. 

Why is crew management important?

The crew members forming a team are the essence of a ship. Ship managers ensure and manage a pool of competent crew, handling their recruitment, training, and supervision. We ensure that the crew members have the necessary competencies and certifications, and assist them in obtaining such qualifications. This ensures the crew has the relevant expertise to operate efficiently and safely while performing their duties. Crew management plays a vital role for several key reasons:

• Enhancing Operational Efficiency: Having the right crews operate more effectively, which boosts the vessel's overall performance.
• Ensuring Safety and Compliance: Competent crew adhere to safety protocols and regulatory standards, minimizing the risk of accidents and legal complications.
• Ensuring continuous suppy of Competent Crew: Focusing on regions with a strong maritime tradition and untapped labour pools can enhance recruitment efforts. By identifying and engaging with these areas, ship managers can attract more qualified candidates.

What does a Crew Manager do?

The crew's daily responsibilities and operations are overseen by the Crew Managers. In addition to ensuring the crew's performance standards, discipline, and well-being, he or she also prepare duty rosters and allocates resources. He or she is knowledgeable about different ship types competent requirements.

What are the key responsibilities of a Crew Manager?

A Crew Manager's expertise is crucial for maintaining a safe, productive, and compliant maritime workforce. Their key responsibilities include:

• Verification: Checks candidates' qualifications, certifications, and experience against vessel needs. All candidate documents and credentials are rigorously checked for authenticity and validity. This is essential for high standards and hiring qualified candidates.
• Screening: They thoroughly assess the candidates. This assessment evaluates technical skills, previous experience, psychometric test and job compatibility. They ensure the chosen candidates can perform their duties effectively.
• Compliance Check: Ensuring that the candidates follow industry standards is a major part of their job. This includes ILO Maritime Labour Convention (MLC 2006) compliance. Legal and safety standards in the maritime industry depend on regulatory compliance.
• Documentation: Managing and maintaining candidate documentation is also crucial as well as keeping updated and accessible records of qualifications, medical certificates, and employment history. Documentation management streamlines operations and speeds up information retrieval.
• Training Coordination: They plan and manage crew training and development. This includes mandatory training to keep seafarers abreast of industry developments and ready for their jobs. The crew are trained regularly to stay current on maritime practices.
• Logistics and Deployment: Managing crew deployment logistics is crucial. This includes booking travel, scheduling rotations, and meeting all logistical needs for a smooth vessel transition. Crew deployment is efficient and timely with good logistical management.

What does a Marine HR do?

Marine Human Resources (HR) is pivotal in the maritime industry, managing the complex interplay of global labor regulations, seafarer welfare, and operational efficiency. The industry faces a persistent shortage of officers, impacting the smooth operation of global supply chains. To address this challenge, Marine HR focuses on attracting, developing, and retaining maritime talent while cultivating a diverse and inclusive workforce.

What are the key responsibilities of a Marine HR?

Marine HR professionals are responsible for a wide range of initiatives that address the unique needs and challenges of the maritime industry. Their key responsibilities include:

• Well-being and Retention: Prioritizing the well-being of seafarers is essential for improving job satisfaction and retention rates. Implementing measures to ensure physical and mental health, comfortable living conditions, and a supportive work environment can enhance job fulfillment.
• Sense of Belonging: Fostering a strong company culture by organizing officer conferences, facilitating knowledge sharing, and recognizing achievements.
• Cadetship Programs: A key initiative is to encourage more women to join the maritime workforce through cadetship programs. These programs provide structured entry points and support for minority groups, helping to diversify the talent pool.
• Diversity and Inclusion: Actively recruiting from diverse backgrounds to create a more inclusive workforce.
• Support Groups: Establishing support networks for minority groups within the industry fosters a sense of community and belonging. These groups can offer mentorship, resources, and advocacy, making the maritime sector more inclusive.

If you are interested to enhance your vessel efficiency with our crew management services, please contact us today. We would be happy to discuss your specific needs and look forward to partnering with you.